Pandemic Protocols for Landlords

Chelsea Driscoll • Jun 16, 2020

Property Management, Real Estate, San Diego, Landlord, Tenant, Inspection, Lease, Investment, Technology, Rent, Rental, Investment Property, COVID, COVID19, Coronavirus

The landlords in San Diego need to step it up in the face of the current pandemic. These are not ordinary times and standard ways of doing business will not work. Tenants are going to require some assistance, and procedures must be in place to keep everybody safe. It is not easy, but problems can be met and solved.

Help From Outside Sources

Protocols and procedures are the buzzwords of the coronavirus emergency. Practices that are not already in place need to be investigated and possibly implemented. Fortunately, there is some help.

The California Apartment Association has templates a landlord in San Diego can use to manage the current situation. One of the forms is a good tenant payment plan agreement. The Association offers two different options, and a landlord can pick which one best serves his or her needs. The Association also has sample letters which are available in English and Spanish.

The National Apartment Association can also help. They have resources on operational best practices, resources from supplier partners, and webinars to educate property owners. A sensible landlord ought to take advantage of the services that are being provided.

Consider Communications

Communication is a combination of knowing what to do and then how best to relay it to tenants. A landlord ought to have a coronavirus notification communication that alerts tenants to the presence of coronavirus in the apartment complex. That same communication outlines the steps that residents ought to take to prevent being infected.

The next step is to determine how this communication is sent out. A landlord can post something on the website but ought to remind tenants that the communication is there. A possible strategy is to display the notice and then text all tenants, alerting them to the new information. We suggest texting because people read texts before they look at emails.

Tenant Relations

There will be some changes necessary because of the current emergency. How rent is collected and how emergencies are reported are concerns. A system to deal with tenant problems, while maintaining the right social distancing, must be developed as soon as possible. Landlords must be aware of any restrictions on evictions or legal action taken during this time. California has made some revisions to standard practice. Failure to recognize those changes and act accordingly will result in problems.

Other Help Might Be Needed

A realistic portfolio with one or two units is easy to manage. The challenge is more significant when the landlord has many property holdings. It is not easy to manage many apartments in ordinary time; the coronavirus pandemic makes it all harder. It makes sense to think about working with property management companies in San Diego.

These are experts, and they know how to establish protocols during this quarantine and administer them without trouble. Alta Vista Properties is a property management company in San Diego that can deal with the crisis. We know what to do in these harsh days.

A Sterling Record of Service

We have served property owners in San Diego for decades. We have been following the developments in California regulations and we are aware of what property owners need to do to stay compliant. Our pandemic protocols include all the essential matters and we utilize social distancing in working with tenants. We want to keep them safe. We also want to keep property management moving in an orderly fashion.

We can help a landlord deal with this crisis. We encourage prospective clients to check our references and find out from former tenants and other landlords how we do business.

Please do inquire at any time about our property management services. We can be reached at 858-274-3600 or by email at info@altavistaproperties.net. We look forward to hearing from you and answering your questions.

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