Privacy Policy & SMS Terms of Service

Last Updated: August 10, 2026


Alta Vista Properties ("we," "us," or "our") respects your privacy. This page explains how we collect, use, and protect your personal information, as well as the terms and conditions for our SMS text messaging program.

We Collect We may collect personal information when you interact with us via our website, contact forms, over the phone, or through lease agreements. This includes:

  • Contact Information (Name, email address, phone number, mailing address)
  • Property and Lease Information
  • SMS Consent and Opt-in records

How We Use Your Information We use your information to provide property management services, including sending administrative notifications, coordinating property maintenance, and providing customer support.

Sharing of Information & SMS Consent We do not sell or rent your personal information. We may share your information with trusted third-party service providers who assist us in operating our business (such as maintenance contractors).

Strict SMS Consent Sharing Exception: Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms & Conditions By opting into SMS messages from Alta Vista Properties, you agree to the following terms:

  • Program Description: You will receive text messages regarding your account, rent reminders, property maintenance updates, and customer care.
  • Message Frequency: Message frequency varies based on your account activity and maintenance requests.
  • Pricing: Message and data rates may apply. Check with your mobile carrier for details.
  • Opt-Out: You can opt out of receiving SMS messages at any time. To stop receiving texts, reply STOP to any message we send.
  • Help: If you need assistance, reply HELP to any message, or contact our office directly.

Contact Us If you have questions about this policy or our SMS program, please contact us at: