Use the Right Intelligence
Chelsea Carl • Sep 18, 2019
Computer Intelligence
It sounds crazy but there still are property owners who use old-fashioned means of doing business. They will have file cabinets full of papers, memo notes to remind them of needed repair work, and will use a drop box or the post office for collecting rent. The landlord may be comfortable these practices, but they are antiquated and inefficient. They can also lead to confusion, problems with tenants, and rent being stolen.
It is essential in a fast-paced real estate market to make use of computer-based tools that are readily available. These are more than just spreadsheets but also reporting software that is accurate and easily updated. Websites that can be used to advertise available apartments in San Diego or allow for easy reporting of damage will help any landlord do a better job.
We cannot stress enough the need for software that produces accurate reports. Any landlord who is late on delivering a financial report, or submitting one that is full of mistakes, is in for a lot of trouble.
Emotional Intelligence
This is a subject that is starting to get the attention of many people in the business world. Emotional intelligence is how you respond to another person. It includes empathy, understanding, courtesy, and respect.
Emotional intelligence can be considered a cornerstone of tenant service. It requires a property owner to take the time needed in establishing a rapport with someone who is paying the rent. Furthermore, emotional intelligence can help a landlord better appreciate a problem encountered by a tenant. It will require doing more than just reading the lease and emotional intelligence will defuse a lot of potentially serious confrontations and misunderstandings.
Alta Vista Properties Has Both
Not all the property management companies in San Diego can claim to understand both types of intelligence. Some are very good with the computer intelligence and yet have no clue about essential emotional intelligence.
Alta Vista Properties employs both computer intelligence and emotional intelligence to serve our clients. We use the best software in the real estate industry and the reports we generate are accurate. We can customize reports for our clients and our client has access to any report with the portal we have on our website. Our tenants can also report any damage and we can respond as quickly as possible.
Alta Vista Properties is a property management company in San Diego that understands tenants. We have been in the business for years and we have dealt with all kinds of people. We can work with tenants because we treat them with respect. We are ready to listen to the other person and arrive at solutions that put an end all kinds of problems.
We respect those who rent our managed properties. They respond by renewing their leases and referring friends and family to those properties which we manage. Alta Vista Properties has a history of long-term renters. We also have a reputation for accuracy and professionalism in all our services to our clients. It is the use of computer and emotional intelligence which allows us to be so successful.
Please do inquire at any time about our property management services. We can be reached at 858-274-3600 or by email at
info@altavistaproperties.net. We look forward to hearing from you and answering your questions.
