Testimonials

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Alta Vista does a terrific job. Everything is timely and proactive, and we get plenty of notification if there is a problem at our rental, so we have time to figure out the best path forward. Our statements are on time every month and we get quick positive responses to any questions that we have. We just don’t have any recommendations for improvement.
– Jane & Bob A.
They have been very helpful with my downtown unit. They take care of all of the little things I do not have the time for. Their location is perfect for my rental as well, it makes it very easy for the renters to pay rent on time. 
Mario U.
Alison the office manager is so helpful and prompt; she handles everything amazingly fast! Finally, a company that doesn’t nickel and dime the customers with hidden charges and even answers their phones on the weekend.
Elizabeth D.
My husband and I rented a place through Alta Vista for over three years. We were always really happy with them. Any needed repairs were handled promptly, and all the people there are both friendly and professional. I would highly recommend them. 
– Kate B.
I have dealt with this company in the past and find them to be very professional. They would still be in charge of the rental if I had not moved in some family members. I was very happy with their services and will use them for the home when the need arises in the future.
– Bill W.
They are very responsive and professional. I recommend them highly if you are looking for a property mgr. 
Frank F.
Many of the ongoing problems associated with my former managing company have been taken care of in an expedient manner. I have been very impressed. I’m looking forward to Alta Vista Properties management experience. 
Leila M.
They are quick and diligent in regards to all matters. Great to work with. 
– Janet V.
Always a good experience. Consistently on the ball and easy to get a hold of them.
Mike C.
Jackie and her team are awesome.
– Jeff S.
I highly recommend Alta Vista Properties. Jackie and her team are excellent – professional, helpful, trustworthy conscientious. I trusted them completely! My rental house was in very good hands. 
– Katherine L.
Alta Vista is the Property Manager for our 36 unit Condo HOA in La Jolla and they are responsible for our accounting and maintenance. Our property is 40yrs old and maintenance can be a challenge but they have come through for us many times getting the right people on site quickly and solving the problems. They are also very pleasant to work with and their office is a local Birdrock business which is also a plus. 
– Lisa M.
We have worked with Jackie over the past 5 years to rent our home during the spring, summer and fall. She follows through immediately and handles problems with grace and professionalism. Without a doubt she has been terrific and we will continue to use Alta Vista Properties to rent our home.
– Laurie V.
Jackie and her team are absolutely the easiest property management team to work with. They were always available and accommodating from our initial contact to see the property and lease signing, maintenance issues were quickly resolved. I would highly recommend Alta Vista Properties if you are looking for a home rental, or property management company to manage your units. 
– Sue P.
Jackie and her team are simply the best. We rented a house in La Jolla and Alta Vista was professional and easy to work with in securing the lease. When we encountered a problem with the rental Jackie stepped in immediately and resolved the issues. We highly recommend Alta Vista not only because of their experience and access to great properties in the area, but more importantly the great people who make up the company. 
– Joel P.
This management company has more than met our goals as a property owner in La Jolla. Everyone is professional and more than helpful whether it’s a simple question or a request for service. We have enjoyed their services for several years. Thank you! 
– Patricia S.
My house was in good hands while I was out of the country for 6 months with Alta Vista Property management. They dealt with some challenging renters in a professional manner. My house was in great shape when I returned as a result of their care. Thanks to Jackie and Alison for all their help! 
– Jan T.
We wish to take a brief moment to congratulate Jackie Alexander and her team at Alta Vista Properties Inc. for the impeccable, reliable and effective service we had experienced from a property management standpoint. We have been dealing with Alta Vista Properties Inc. for a little over eight (8) years and we have found Jackie and her team to be both service oriented and focused. In other words, once the task of leasing is done with, any follow up such as repairs, sourcing of trades, issue with the HOA, etc, are always attended to by Jackie in spirit of building an ongoing relationship with the Owner. We have no hesitation in recommending Jackie Alexander and her team to any investor, tenant, seller or purchaser looking to own or manage property in Southern California.
– Glenn F.
I have had property management services for over 20 years, 8 of those were with Alta Vista Properties. They are the best in the business. The staff is very knowledgeable and go out of their way to make sure you have no worries about the property they manage for you. In addition, you have the expertise of a seasoned Realtor in Jackie Alexander. I recommend this company without hesitation. I no longer have them simply because I sold my property (Jackie Alexander did a wonderful job throughout the process). 
– Maxine B.
The folks at Alta Vista are very nice and courteous. Jackie and Alison worked with me the past two years as I rented a room in one of their properties. They respond to emails and requests in timely fashion. Their online payment system is efficient and a big plus. Highly recommended! 
– Moss B.
I am very excited to recommend Alta Vista Properties to anyone interested in property management. I live out of state and have a rental property which Alta Vista has managed for about a year. They have exceeded my expectations and eased my worries since I am not there to monitor the property. Jackie was most helpful with recommendations with upgrades and repairs to the property. The tenants have been outstanding. The team at Alta Vista has been professional, timely in responding to questions and in the renting of my property, and they are reasonably priced. They took care of everything for me which I am most grateful! 
– Lesley L.
Alta Vista has done an amazing job with the managing of my current residence. They have done everything I’ve asked and much more. I would highly recommend Alta Vista to anyone looking to rent in San Diego. 
– Billy S.
We have just gone through one of the most professional and convivial property leasing experiences ever! Alta Vista Properties owner, Jackie, and staff, are charming, warm and efficient. They have a thorough potential tenant review process (great for property owners) and equally thorough, but not onerous, tenant introduction/rules & regulations process. They offer all the modern conveniences for people with busy lives – on-line billing/payment processes, 24-hour emergency contacts, etc. And our new home, which they have managed as a lease property for almost 30 years, is in fantastic condition. We own homes in three other states which are rental properties and wish we could have Alta Vista Properties manage them all for us! 
– Kim D.
My mother and I bought two 3 unit properties in San Diego. We were introduced to Alta Vista Properties through a friend. I can honesty say that Alta Vista Properties has been a God send! They are extremely professional, friendly and offer extra ordinary customer service. I would strongly endorse them and recommend them to anyone interested in exploring what professional property management has to offer. I would NEVER go back to self managing. Their fees are very competitive and reasonable. Further, they don’t just resolve existing problems quickly and efficiently, they prevent them thru frequent on site inspections and preventative maintenance. Give them the green light and stay out of their way and let them maximize the return on your investment! 
– Todd R.
Alta Vista Properties is an outstanding management company…I rented a home in La Jolla from them and whenever something went wrong, they had someone out to repair it immediately. They are a fair and respected company….They also returned our deposit fully. We would be happy to do business with them again and would recommend them completely to anyone. 
– Leslie D.
My husband and I lived in San Diego for 5 years, and we dealt with 3 different property management companies. We stayed at our last house for almost half the time we lived there, in part because of how wonderful Alta Vista is to work with. Very responsive, always professional and attentive – they are fantastic! We definitely recommend them. 
– Rebecca W.
As a rental tenant, I was very impressed with this property management team. I rented a property from them for two years and had every concern or question answered very quickly and professionally. They were very easy to work with in every respect and ensured that my rental experience was very easy. I would highly recommend this property manager as tenant for any property that you might be looking into. 
– Scott E.
What a great experience I have had with this management company. Always quick to resolve any issues and they are very good to my tenants as well. I recommend them to anyone looking for a great management company. 
– Susan F.
We have rented from Alta Vista Property Mgmt for the past 3 years and have nothing but great things to say about them. They have always been wonderful to work with. Anytime we have needed something fixed they have the repair guys call ASAP, they have system to pay rent online, get back to you right away if you leave a voice mail, ect… Great team at Alta Vista! 
– C.C.
I’ve been using Alta Vista for over a year. At first I was hesitant to use a service instead of doing it myself, but I have been completely satisfied with their reliability and competence. They also have excellent monthly financial reports, and have dealt with any problems that arose with the renters without me having to get involved. 
– Ezra B.
Alta Vista Properties is a “hands on” company. Always getting back to me right away and making sure that the properties are handled with great care. I never have to worry about the rents or receiving my payments. Their technology and personal service amazes me! 
– Kathy B.
Alta Vista Properties has been managing our condo association now for over a year. It has been wonderful. Whenever one of the 8 owners has an issue, Alta Vista is contacted and the problem is resolved. In the past my husband was the one who handled all of the issues, (gathering HOA dues, reading through the hundreds of e-mail complaints, calling all of the people that needed to be called when something needed to be fixed, etc.) Now Alta Vista does it all, and all of our problems are resolved quickly! Getting them to handle our HOA was the best decision our association has ever made! 
– Kerrie F.
My wife and I are not major landlords. We own one nice rental home in PB which we take great pride in. Alta Vista has managed this property for about 5 years. Prior to that another well known company had been the property manager. There is no comparison. Alta Vista provides courteous, responsive and professional service. The owner Jackie Alexander is very active and knowledgeable. Her staff are pleasant and very focused on getting the job done. We have total faith in Alta Vista and hope the relationship continues for many years ahead. 
– Jim S.
I was in need of property management help in a somewhat unusual situation, and I was put in contact with Jackie, Alta Vista’s President. We spoke a few times on the phone and I was really looking forward to working with her and her team. Ultimately I ended up backing out – which had nothing to do with Jackie or Alta Vista at all – so I can’t speak from experience about being a client. I can say that I was impressed with the professionalism and the willingness Jackie had to take on an unusual request. If there was a reasonable way to make it work I am confident she would have found it. I wouldn’t hesitate to recommend Alta Vista Properties to a friend or family member. 
– Nate R.
Alta Vista is one of the most professional property management services I have ever worked with. They are quick to fix issues and are wonderful to deal with. Best Property Management Company to choose when looking for having your property managed, or even as landlords. 
– Tiffany S.
The most professional, caring and honest real estate management agency I’ve ever had the pleasure of dealing with. The entire process from our first contact when trying to find a new home to rent, to post-move in maintenance was smooth, efficient, thorough and pleasant.Alta Vista are a breath of fresh air. Normally, real estate management agents tell you anything they think you want to hear to get you to sign the contract. They’ll tell you that lots of other people are ready to sign so you must sign immediately if you want the property (which is almost always BS), making it a very stressful experience. Then after signing, the customer care level dives down and getting anything fixed is a nightmare. Not with Alta Vista!
Honest, BS-free pre-signing talk, tick
Great communication after signing, tick
Highly cooperative to make the move-in easy, tick
Swift and easy maintenance fixes, tick
Genuine, lovely people who work in the office, tick
Thank you Shelley, Jackie and Blake for helping us find our new home and being so awesome at your job. 
– Philip M.
Excellent management company with beautiful property options at very fair market prices. Amazing receptionist and top notch property managers. 
– Kelvin S.
We have worked with Jackie for the past 5 years to rent our home for the spring, summer and fall. She follows through immediately and handles problems with grace and professionalism. Without a doubt she has been terrific and we will continue to use Alta Vista Properties to rent our home. 
Bob V.
Very nice and so helpful. I would recommend them highly. All the agents were great! 
Susan D.
Alta Vista is the Property Manager for our 36 unit Condo HOA in La Jolla and they are responsible for our accounting and maintenance. Our property is 40yrs old and maintenance can be a challenge but they have come through for us many times getting the right people on site quickly and solving the problems. They are also very pleasant to work with and their office is a local Birdrock business which is also a plus.
Lisa M.
As a property owner who did her own management for many years, I have a pretty good sense of the kinds of issues that come up in the management process. Alta Vista has been providing the service for the last few years and I truly appreciate their professionalism, competence, and checking in prior to taking action if questions arise, they believe need owner involvement in resolving. It's been a pleasure working with Jackie and her company and I’m happy to recommend them to other owners.
– Cynthia G.
I have been using Alta Vista Properties as my property management company since 2008. I highly recommend them. My experience is that they are extremely professional, thorough, knowledgeable, responsive, and pro-active in all aspects of property management. As an owner, I know the value of having good tenants who are interested in helping maintain my properties during their tenancy. Alta Vista Properties has always excelled at finding me just this type of tenant. I believe this is a direct result of their commitment to outstanding service to both their tenant customers and their owner/landlord customers. I particularly appreciate the constructive environment they have facilitated when helping me communicate with tenants when needed; and I have found them to be active advocates for tenants when circumstances warrant that role. Whether you are a tenant seeking a well maintained and reasonably priced rental, or you are an owner seeking an extremely professional and responsive management company you can't do better than Alta Vista Properties. If you are considering them and would like to communicate with me directly, I do respond to e-mail through yelp. Just send me a message through the Yelp website.
– Polly T.
Hallelujah!!!! I have found the Property Management Company that REALLY & TRULY CARES about your properties & YOU ~as a person/client; & not only provides you with EXCELLENT service, but goes WELL BEYOND the 'call-of-duty' in order to make sure that all your 'duck are in a row' & that ALL requests or concerns are handled in a professional & timely manner. Each & every one of their staff is extremely efficient, kind, caring & just a pleasure to work with. I am so pleased with their services & very reasonable rates and the fact that I can truly trust them to take care of any & all property needs in an honest & efficient manner. I couldn't recommend a better, honest, kind, efficient, & friendly property management company than Alta Vista Property Management Inc. A 5 star company with 5 MORE Stars added because they are so good at what they do and are so nice to work alongside.
– Tammy H.
It has been half of the year as my husband and I signed the contract for one of the Alta Vista Properties apartments. We have had a very good experience with that company so far. They respond very fast, they are paying attention to the details, and ready to help with whatever issues we have. Jackie, Kathy and Chelsea are very professional. We appreciate their effort!
– Diana D.
Alta Vista has been more than helpful is every situation. Communication has always been fast and easy. They are a great groups of people and I would recommend them to everybody.
– Nico P.
We have contracted with Alta Vista Properties for property management and the selling of two homes. It has been a pleasure working with everyone at the Alta Vista office. Jackie Alexander and Kathy Bueter are professional, responsible, and easy to communicate with. Any concerns, needs, or questions about our properties were dealt with promptly and effectively. Highly recommend Alta Vista Properties, they are the best. Alta Vista Properties has given us peace of mind and confidence that our real estate business would be handled correctly and with integrity.
– Yates H.
Alta Vista has been our property manager for ten years, and we have been very happy with the service they provide to us and to our renters. They have managed short term issues and bigger improvement projects equally well. Alta Vista's repair and maintenance people are excellent. When tenants change, they have managed the transitions efficiently. The financial reporting they provide us is timely and accurate. Jackie Alexander and her team are ever cheerful when dealing with issues large and small. You can depend upon them.
– B.G.
As owners in Windemere living overseas, we rely on Jackie and her team to keep our property rented and in good shape. They are super responsive on all matters, running the gamut from maintenance requests from the tenant, getting the chimney inspected/cleaned, dealing with real estate tax, and producing a thorough financial statement for our accountants. We used to manage our property in NYC, and are aware of the many headaches that can arise as an absentee landlord. Having Alta Vista Properties take over the property management has definitely been the right decision for us!
 Len M.
We have been using Alta Vista for over a decade to manage our rental property at Wind N Sea beach. Jackie and her team have done a great job! We have had practically a zero vacancy rate since bringing Alta Vista on board. They are very responsive and make it easy being an absentee landlord. I highly recommend Alta Vista for you property management needs.
 Tina L.
I've been using Alta Vista since 2014 and they keep getting better and better. I rent a place out in California but live abroad and because of them it's been a very easy process. I would recommend them.
 Robert D.
I used Jackie and Alta Vista to manage my property. They did a great job. They found a great tenant within days of listing the property and handled everything seamlessly. I received the rent exactly on time, got the detailed Income statement each month just as I should have and received the tax statement right after year-end. I didn't have to anything other than reading my statements each month. What more could you want from a property manager? Would use again for sure.
 Marc L.
After not being able to sell my house in 92019, for what I wanted for it, I decided to rent it out. I searched the net for a local property manager and found Alta Vista Properties, who appeared to know the La Jolla and Pacific Beach areas. Jackie, the owner, was professional, timely and told me all the things I may want to do to get top dollar. She was kind in setting up her contractors to get all the needed work done in two month. Her team worked around my schedule when I was in or out of town, which was reassuring to me. Their contractors were all professional and provided quality work. I have no complaint! After the work was done, Jackie was able to get an additional $300 per month rent for me. Her staff found a qualified tenant in about a month and had them approved quickly. It is nice to have someone else paying my mortgage now.
 Eric S.
In the winter of 2018, I rented a one bedroom furnished apartment from Alta Vista Properties. I'm a Canadian and this was my first time renting in the US for an extended period of time. Talk about making it easy for me. Jackie Alexander was courteous, professional, prompt and super helpful. She made me feel like I was her only client and the application, move in and move out process was straight forward and super easy. Jackie was extremely responsive when I had a question and I always felt well looked after. Whether you're buying a property, listing a property or you need property management services or a rental property, I would recommend Alta Vista Properties and Jackie Alexander, all day long. The next time I'm in San Diego for a block of time, you know who I'm going to rent from.
 Kevin S.
If you are looking for a property management company, look no further! Alta Vista is fantastic at what they do. They've managed my downtown condo for five years, and they have gone above and beyond in their efforts to advertise the property and find tenants. They are responsive, attentive, and most importantly, easy to communicate with when you need something or simply have concerns. I would recommend Alta Vista to my closest friends and family because I do not think you can find a better, more responsible property management company in the San Diego area.
 Nick R.
Alta Vista Properties is great! They've managed my PB / Crown Point condo since 2013 and have done an amazing job on ensuring 0 vacancies during that time. I've looked at the photos they've taken to advertise my place, impressing me with their eye for promotion. They're very prompt with small matters, dealing / paying my HOA, dealing with insurance companies, tabulating expense reports for end of years taxes, finding the least expensive recourse for maintenance. I've deployed 3 times and never had to deal with anything. Jackie Alexander is part owner of what I understand is a family owned business passed from father to daughter. I highly recommend them, and at the very least, it’s worth paying them a visit at their Birdrock location (next to a wine bar ;)
 Adam H.
Alta Vista is a fantastic property management company!!!! We have been renting with them for 2 years and they have been incredibly accommodating to us as renters. We have gone through some tough times with construction near our unit and issues around the house. Our issues and complaints have always been addressed and dealt with promptly. Kathy is who we work with regularly and she has been incredible to say the least. I recommend Alta Vista to any property owner or renter and we have nothing but great things to say about them!!!
 Mark P.
Jackie Alexander and her staff at Alta Vista Properties did a fantastic job both managing our property when it was a rental and with sale of the property when we were ready sell. Her judgment on how to best present the property was excellent. Her access to workers for repairs is terrific and she saved us money by getting better prices when a first bid seemed higher than necessary. Everything moved very quickly and we sold the property within one month of it being listed, at higher than the listing price. I highly recommend working with Jackie and her staff.
 Carol M.
I rented a house that was managed by Alta Vista (I lived there for 14 months) and I was very impressed with Alta Vista. They were very responsive, kind, and understanding. I also think they were very fair to both the owners and us (the tenants). Alison at Alta Vista was the primary person I communicated with and she was awesome!
 Rachel W.
My family rents a unit managed by Alta Vista, and I have been really impressed by the responsiveness and helpfulness of Jackie, Alison, and the rest of the team. They always responded promptly to email, text, or phone messages, which I appreciated. Most importantly, they genuinely tried to address any and all issues we had with the unit during the move-in process, which is always a stressful time. They take customer service seriously, which comes through in every interaction I have had with them. Outstanding service!
 Charley B.
Jackie and crew are the BEST! I first met Jackie/Alta Vista as a tenant. There were some problems and Alta Vista knocked themselves out to make things right. I now use Alta Vista to manage some residential income property that I own. This has been one of my best decisions. Their service is great, Jackie makes everything pleasant/fun to deal with. Alta Vista is one of those companies that is very smart, resourceful and takes the stress away. I give them the highest recommendation. Thanks Alta Vista.
 Peter K.
Alta Vista Properties stands head-and -shoulders above the other property management companies in San Diego. Jackie Alexander leads a team of hard working individuals who are knowledgeable, thoughtful and committed to helping property owners find good tenants and removing the stress from owning rental properties. As a Realtor who specializes in sales, I have recommended Jackie and her team for over ten years to my clients who wanted to lease their homes and they have all thanked me for recommending Alta Vista Properties. Jackie Alexander and Alta Vista Properties will exceed your expectations and they have my strongest recommendation for anyone looking for an exceptional property management company.
 Eric K.
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