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Testimonials

In the winter of 2018, I rented a one bedroom furnished apartment from Alta Vista Properties. I’m a Canadian and this was my first time renting in the US for an extended period of time. Talk about making it easy for me. Jackie Alexander was courteous, professional, prompt and super helpful. She made me feel like I was her only client and the application, move in and move out process was straight forward and super easy. Jackie was extremely responsive when I had a question and I always felt well looked after. Whether you’re buying a property, listing a property or you need property management services or a rental property, I would recommend Alta Vista Properties and Jackie Alexander, all day long. The next time I’m in San Diego for a block of time, you know who I’m going to rent from.
– Kevin S.
If you are looking for a property management company, look no further! Alta Vista is fantastic at what they do. They’ve managed my downtown condo for five years, and they have gone above and beyond in their efforts to advertise the property and find tenants. They are responsive, attentive, and most importantly, easy to communicate with when you need something or simply have concerns. I would recommend Alta Vista to my closest friends and family because I do not think you can find a better, more responsible property management company in the San Diego area.
– Nick R.
Alta Vista Properties is great! They’ve managed my PB / Crown Point condo since 2013 and have done an amazing job on ensuring 0 vacancies during that time. I’ve looked at the photos they’ve taken to advertise my place, impressing me with their eye for promotion. They’re very prompt with small matters, dealing / paying my HOA, dealing with insurance companies, tabulating expense reports for end of years taxes, finding the least expensive recourse for maintenance. I’ve deployed 3 times and never had to deal with anything. Jackie Alexander is part owner of what I understand is a family owned business passed from father to daughter. I highly recommend them, and at the very least, it’s worth paying them a visit at their Birdrock location (next to a wine bar πŸ˜‰
– Adam H.
Alta Vista is a fantastic property management company!!!! We have been renting with them for 2 years and they have been incredibly accommodating to us as renters. We have gone through some tough times with construction near our unit and issues around the house. Our issues and complaints have always been addressed and dealt with promptly. Kathy is who we work with regularly and she has been incredible to say the least. I recommend Alta Vista to any property owner or renter and we have nothing but great things to say about them!!!
– Mark P.
Jackie Alexander and her staff at Alta Vista Properties did a fantastic job both managing our property when it was a rental and with sale of the property when we were ready sell. Her judgment on how to best present the property was excellent. Her access to workers for repairs is terrific and she saved us money by getting better prices when a first bid seemed higher than necessary. Everything moved very quickly and we sold the property within one month of it being listed, at higher than the listing price. I highly recommend working with Jackie and her staff.
– Carol M.
I rented a house that was managed by Alta Vista (I lived there for 14 months) and I was very impressed with Alta Vista. They were very responsive, kind, and understanding. I also think they were very fair to both the owners and us (the tenants). Alison at Alta Vista was the primary person I communicated with and she was awesome!
– Rachel W.
My family rents a unit managed by Alta Vista, and I have been really impressed by the responsiveness and helpfulness of Jackie, Alison, and the rest of the team. They always responded promptly to email, text, or phone messages, which I appreciated. Most importantly, they genuinely tried to address any and all issues we had with the unit during the move-in process, which is always a stressful time. They take customer service seriously, which comes through in every interaction I have had with them. Outstanding service!
– Charley B.
Jackie and crew are the BEST! I first met Jackie/Alta Vista as a tenant. There were some problems and Alta Vista knocked themselves out to make things right. I now use Alta Vista to manage some residential income property that I own. This has been one of my best decisions. Their service is great, Jackie makes everything pleasant/fun to deal with. Alta Vista is one of those companies that is very smart, resourceful and takes the stress away. I give them the highest recommendation. Thanks Alta Vista.
– Peter K.
Shelley, Jackie, and Kathy are always courteous and knowledgeable. They are also pretty nice about having pets. If you want a landlord who takes care of their tenants, I suggest going with this company. Most other landlords do things that are cheaper and easier versus actually fixing the problem right the first time. Alta Vista actually FIXES things.
– Tiffany S.
Alta Vista Properties stands head-and -shoulders above the other property management companies in San Diego. Jackie Alexander leads a team of hard working individuals who are knowledgeable, thoughtful and committed to helping property owners find good tenants and removing the stress from owning rental properties. As a Realtor who specializes in sales, I have recommended Jackie and her team for over ten years to my clients who wanted to lease their homes and they have all thanked me for recommending Alta Vista Properties. Jackie Alexander and Alta Vista Properties will exceed your expectations and they have my strongest recommendation for anyone looking for an exceptional property management company.
– Eric K.
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