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Good Tenant Relations Matter

You must be careful if you are a landlord in San Diego. Rental apartments and homes are indeed a great investment and a real estate portfolio offers a steady stream of cash. However, you cannot take your tenants for granted. They are the primary reason for that money and poor tenant relations can jeopardize the income you want.

It’s More Than Just Rent

Tenants in San Diego are ordinarily very reliable when it comes to paying rent. It doesn’t often happen that an apartment resident will be delinquent. A landlord should make paying rent convenient and it is best done by offering electronic transfers of the money from one bank account to another.

Tenants deserve some consideration. If repair work is necessary such as a leaky pipe, the landlord should respond immediately and make sure the work is done in a timely fashion. If there are delays, it encourages a tenant to try to make repairs themselves. That can have consequences because a well-intentioned tenant may do repairs unacceptable to the building codes and unintentionally create problems later.

Angry Tenants Are Problems

Disputes over rent or repairs left ignored will cause friction between the landlord and the tenant. It can have serious consequences for the property owner. Disgruntled tenants will not necessarily damage the property, but they will do something much worse. They can spread the word that a landlord is not someone to do business with. These tenants could post negative comments on consumer review boards and disrupt any marketing efforts by a landlord. Tenants in San Diego can use word-of-mouth to harm a landlord’s reputation further.

The worst-case scenario can be tenants filing complaints with the Housing Authority or other public agencies. Tenant relations are so important they require more time and attention than most landlords can grant. A landlord with a large real estate portfolio truly does not have the time to deal with every tenant problem. It makes sense to use a third-party property management company in San Diego.

Using a Professional Makes Sense

Property management companies deal with tenants on a routine basis. They are aware of potential problems and can stop them before they become a crisis. A good property management company sees to it that rent is collected promptly, but also that residents are treated with respect.

It requires having transparency and open communication with every tenant. Responding to a tenant complaint is a matter that a good property management company knows how to approach. Alta Vista Properties is one of the best property management companies in San Diego. Our secret is that we care about the tenants.

Good Relations Are Worth the Effort

At Alta Vista Properties, we will do more than fill a vacancy and collect the rent. We create electronic transfer arrangements with tenants, but we also have a means for tenants to report any damage quickly. Our website has a page where a tenant can quickly report any damage. We respond immediately with professional contractors that only charge for work they do. And, we will not delay any repair but make sure that it is done properly and at the tenant’s convenience.

Alta Vista Properties exercises transparency with all tenants. We explain the leases and answer all questions completely. If there’s an issue with a lease, we work with the tenant to find a reasonable solution. All tenants are treated with respect and our attention to their needs is a primary reason why the tenants of Alta Vista Properties managed apartments renew their leases and recommend their friends as future residents.

Please do inquire at any time about our property management services. We can be reached at 858-274-3600 or by email at We look forward to hearing from you and answering your questions.


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Posted by: chelsea on July 17, 2019
Posted in: Uncategorized