Skip to content Sitemap

Property Managers Must Understand Damage

broken window damage inspection property management real estate home salesSome landlords in San Diego are quick to fault their tenants. They will accuse these renters of damage done to property. That is not only unfair, but also not a smart business idea. Such accusations can have a negative effect on relationships with tenants who have been reliable for years. It is important for property managers to know the difference between wear and tear and damage.

What Is Wear and Tear?

Normal use is going to result in deterioration. It is possible that an apartment which has been occupied for several years will have some damage to the carpet and it is also true that electrical wiring can get frayed. These are all the consequences of time and not the tenant. Wear and tear is something that the landlord is required to repair.

What about Damage?

There is a point where deterioration is not the result of normal use. It can include large holes in the wall or broken windows. Landlords must be careful, however, in determining if it is damage and not wear and tear. Property managers in San Diego deal with the question of damage all the time. They know what needs to be done.

Routine Inspections by Property Managers

The best way to determine if there is damage or just wear and tear is for property managers to make inspections a routine part of doing business. It means that the landlord or third-party can inspect the apartment to see whether there are problems. Situations such as a leaking window may be the result of the wood frame warping to allow for cracks. A faulty doorstop is going to possibly result in holes in the wall near the door. Inspections are needed to identify potential problems and have them fixed quickly.

Documentation Is Necessary

A landlord needs evidence of damage and not being able to provide legally required proof of damage may result in the landlord being forced to absorb the cost of repairs. Documentation includes recording the results of inspections done before a tenant occupies the space, while the tenant is in residence, and after the tenant has left the apartment.

Documentation should include expectations of the tenant. The landlord or property management company needs to sit down with the tenant prior to occupancy and explain what is expected as far as property maintenance. It is an opportunity for the property owner to explain what constitutes damage and what the landlord will do in the event of wear and tear. Such communication is going to prevent ill feelings later.

Alta Vista Properties Knows about Damage

We are a property management company in San Diego that has served clients for over 30 years. We are familiar with what constitutes damage or what is wear and tear in a rental. We will do routine inspections, but we will schedule these at the convenience of the resident. If repair work is necessary, we will use reliable contractors, the kind of professionals who will not pad the bills and charge only for work done.

As property managers, we know it is important for us to maintain open communication with all tenants. We carefully explain security deposits and when we would use them to make repairs. Any questions that a tenant may have regarding repair work is answered completely. We also have a page on our website where a tenant can immediately report damage. Tenants know that we are fair in our dealings with them and there are rarely any problems.

A landlord does not have the right to a security deposit. It is an amount of money held in escrow for the possibility of damage. A landlord must remember that situations of wear and tear are the responsibility of the property owner. Alta Vista Properties makes certain that the repair work is done, and the question of expense is handled fairly.

Please do inquire at any time about our property management services. We can be reached at 858-274-3600 or by email at We look forward to hearing from you and answering your questions.

Follow us on Social Media


Posted by: chelsea on February 27, 2019
Posted in: Utilities