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Efficient Repair Work Maintains Property Value

Good tenants are essential for the value of your rental property. Savvy landlords in San Diego know this. They not only pay their rent on time, but they also report damage.

Damage control and maintenance are how an apartment remains a worthwhile piece of anyone’s portfolio. Not all tenants are mindful of upkeep. Some will not report holes in the wall, covering them up with a picture or moving a couch in front of them. The damage can go undetected for months if not years.
A landlord can respond to negligence by charging fees or rent penalties. That isn’t always the best strategy because it will promote poor relations. It is possible that tenants do not know how to report problems. Alta Vista Properties is one of the best property management companies in San Diego. We work with tenants and encourage them to report problems.

Resident Responsibility
Residents must be in the habit of reporting damage. They must know first-hand or from neighboring tenants, that repair work is a serious matter. Alta Vista Properties wants everyone to know that any repair, no matter how small or large, is taken care of quickly.

We have a place on our website where a resident can report the need for a repair. We respond to the notice as soon as possible. We do not ask tenants to make the repairs. It is not their concern and we will handle it. Alta Vista Properties works with some of the best construction contractors in San Diego. These are the professionals we turn to when the plumbing needs fixed or holes in the wall must be repaired.
We schedule the work on a timely basis and we try to see to it the resident is not inconvenienced. Clients should know that we expect a contractor’s billing to be only for the repair work itself. Contractors are not to include any hidden or extra costs. Transparency is essential, and those contractors who do not live up to our expectations will no longer be allowed on the property.
Daily Interactions Matter
We can ask apartment residents to report the need for repairs, but it doesn’t mean they will do that. They may be hesitant because they fear unnecessary fees will be attached to their rent. Moreover, any property management company in San Diego who abuses privacy is in for trouble. You cannot walk into apartment unannounced and check for need to repair work. It only creates a hostile environment and is a terrible way of doing things.
We believe in treating people fairly. AltaVista Properties will work with tenants in resolving all kinds of problems. We listen to the other side of the story. We do this because it is not just the right thing to do, it is excellent business practice.
Being ethical with tenants encourages them to respect the property and quickly report any repair work. Tenants in the apartment we manage know they will be treated fairly from start to finish.

There is a final inspection of the apartment as a tenant vacates. The return of the security deposit depends on the results. Our inspections are carefully planned and executed. If we keep any or all the security deposit, Alta Vista Properties is ready to explain why we will do it

Please Check Our References
Although it is not an easy meeting to have with a former tenant, we will conduct it. We supply the evidence and we will listen to the other side. That we are the beneficiaries of excellent word-of-mouth advertising tells us that former tenants are satisfied with how we handle the closing.
We think prospective clients should check our references and the Better Business Bureau. We have nothing to hide and we are proud of our years of service. We are confident we can provide all the services you need.

Please do inquire at any time about our property management services. We can be reached at 858-274-3600 or by email at We look forward to hearing from you and answering your questions.

Posted by: michaela on March 6, 2018
Posted in: Utilities